At HUSSWA BEAUTY, we want you to be happy with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return.
1. Return Window
We accept eligible return requests within 30 days of delivery.
To be eligible for a return, the item must be:
- Unused and unopened
- In its original packaging
- In the same condition in which you received it
- Accompanied by your order number or proof of purchase
2. Beauty & Personal Care Products
For hygiene and safety reasons, opened, used, or tested beauty and personal care products may not be eligible for return.
If an item arrives damaged, defective, or incorrect, please contact us before using the product.
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us as soon as possible at:
Please include your order number and clear photos of the item and packaging so we can review the issue and provide the appropriate solution.
4. Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Refund processing times may vary depending on your payment provider or financial institution.
5. Return Shipping
Unless the item is damaged, defective, or incorrect, the customer may be responsible for the cost of return shipping.
Original shipping charges are generally non-refundable unless the return is due to an error on our part.
6. Non-Returnable Items
Certain items may not be eligible for return, including:
- Opened or used beauty products
- Products without original packaging
- Items damaged through customer misuse
- Gift cards, where applicable
7. Contact Us
For return or refund questions, please contact:
Email: hussainwajeed458@gmail.com
HUSSWA BEAUTY
Beauty, Redefined.